Why Outsourcing Now ?
Outsourcing has been an accepted part of the way organizations do business for many years. Right now, however, we believe that outsourcing has become an imperative for business growth and survival. This is only partly a consequence of the current recession. It is also due to a permanent shift in business which results from globalization and the digital economy. This shift demands unprecedented flexibility, attention to compliance, resource management and cost control.
In the current recessionary climate, it is not enough to hang on and cut back in the hope of lasting the duration. We need to review and refine the way we do business in a way which will carry us through recession and lay the foundation for the upturn.
Focus and flexibility
Across every branch of industry and government, organizations are under intense pressure to identify and focus on those specialties in which they can achieve distinction. They must also ensure that the development and delivery of those specialties can be rapidly scaled – up or down – to meet changing market requirement.
Ownership and management of non-core resources – particularly those in IT – are a serious barrier to achieving the flexibility and responsiveness business demands.
Also to keep pace with the new developments and innovations in IT, it requires intensive and expensive internal IT resourcing.
Outsourcing can address this requirement directly, but only if the processes and relationships work the way you need them to. Being chained to a monolithic service contract, for example, provides less agility not more.
Essential characteristics
Whether you are looking to outsource IT or business processes, you can now demand that the outsourced solution displays a number of key characteristics.
- It must provide instant and accessible scalability
- It must have a cost model in which payment is analogous to usage, which is understandable, and which delivers economy of scale
- The outsourcing provider must deliver on intelligence and innovation
- The outsourcing provider must ensure compliance and minimize risk
Choosing a partner who is able to demonstrate and deliver on these essential characteristics is the difference between success and failure.
Why outsource with Atos Origin
Atos Origin is an experienced specialist in both IT outsourcing (link) and selective Business Process Outsourcing (link). Having chosen these specialties, the company has developed the depth and focus needed to act as a mature and responsive outsourcing partner.
Most importantly, we have acquired an acute sensitivity to the concerns felt by organizations new to outsourcing. In this respect, there are three values which our clients particularly appreciate:
- Attention to the quality of dialogue and communication
- An approach which encourages incremental growth
- Ability for fast and reliable transition of the Present Mode of Operations to the Future (New) Mode of Operations.
We cannot overstate the importance we attach to the quality of communication. From the very start, we will work hard to establish a relationship of openness and trust in which all those involved are encouraged to pose the most penetrating questions and to seek the most intelligent solutions.
A reputation built on results
Atos Origin is independently recognized as the number three in European BPO and consistently delivers audited reductions in cost of between 20 and 40%. With over 20 years’ experience at the forefront of IT outsourcing, we have built a comparable position in this specialist field.
Our ‘design – build – operate’ model continues to evolve in anticipation and response to a changing business environment. We are able to blend the provision of onshore and offshore resources to tune each engagement to the precise requirement of each individual client.
At the same time we will forcefully stress the benefits of standard and industrialized solutions. Today, more than ever, it is essential that our clients only pursue difference, where difference adds value.
There is urgency in the air. Agility and value are the foundation of business success and survival.
Let’s talk about taking that first step right now.